What does 360Potential measure?
360Potential measures 5 areas of organizational internal potential.
1. Customer Centricity2. Digital Technological Maturity3. Leadership4. Organizational Culture Alignment5. Cultural Potential
What does 360Potential measure?
1. Customer Centricity
This part of the survey assesses how effectively an organization understands and meets customer needs, enhancing customer satisfaction, engagement, and experience. A customer-centric organizational culture places customers at the core of decision-making and actions, with solutions evolving and continuously adapting to meet their needs.
2. Digital Technological Maturity
This part of the research assesses an organization's ability to effectively utilize digital technologies to enhance business processes and respond agilely to evolving and individualized market demands. In digitally mature organizations, decisions are based on comprehensive data, and there is a strong openness to adopting new technologies. Digital tools are extensively used to plan, implement, and optimize work processes and outcomes, as well as to innovate the company's business models.
3. Leadership
This part of the survey examines the effectiveness of the organization's leadership in setting direction, motivating colleagues, and managing change. The focus is on how leaders at various levels inspire teams to achieve organizational goals. In a modern organizational culture, leaders prioritize providing autonomy and empowerment, mentoring colleagues, and fostering both career and personal development. Leaders’ trust in their colleagues strengthens commitment and loyalty to the company.
A strong organizational culture is not the result of chance. It is often shaped and nurtured by leaders who are actively committed to improving it, consistently and deliberately working to develop and sustain it.
4. Organizational Culture Alignment
This section examines how colleagues perceive the alignment between organizational practices, policies, and desired values, and the organization’s desired culture. It provides insights into whether the organization's norms and values are genuinely embedded in day-to-day operations and how this alignment impacts overall performance and colleague commitment.
5. Cultural Potential
It's important to emphasize that there is no universal or "right" culture. Each organization has a unique culture shaped by its history, values, and future goals. Organizational culture acts as an internal engine, driving how the organization thinks and acts, and thereby influencing performance across various areas. Understanding its potential and identifying factors that may be holding it back are crucial for success.
The analysis of cultural potential includes 10 key dimensions
With 360Potential, we conduct quantitative data collection through employee surveys, risk analysis, and provide a comprehensive report with actionable suggestions to develop your internal potential.
Measurement Methodology
360Potential relies on anonymous online surveys completed by employees, allowing them to express their views freely without fear of repercussions. The collected data is processed using advanced algorithms to assess your internal potential, identify trends, and pinpoint areas needing development.
What can we expect from the results?
The results from the 360Potential tool offer management an in-depth understanding of internal strengths and areas for improvement.
Using these insights, organizations can create strategies and development actions to enhance the internal environment and boost organizational potential.
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